Customer Support Specialist - Auto Glass, Mon–Fri

Mygrant Glass Company Inc; Colorado Springs (CO); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Holiday pay

On-the-job training

Advancement opportunities

Stable weekday schedule

Job summary

Mygrant Glass Company is seeking a Customer Service Representative in Colorado Springs, CO. You will be the first point of contact for clients, handling calls, processing orders and payments, and ensuring timely, professional service.

The role supports returns, account management, and inventory coordination to maintain branch efficiency. A strong customer focus and teamwork are essential for success in this position.

Qualifications

• High School Diploma preferred.
• Experience handling customer calls and orders is desirable.
• Ability to process payments and maintain accurate records.

Responsibilities

• Enter customer orders and process returns.
• Handle daily cash, credit card, and check deposits.
• Assist with inventory and warehouse interactions.
• Interact with customers by phone and in-person.
• Manage customer accounts and address concerns with solutions.

Skills

Professional demeanor

Clear communication

Multitask

Microsoft Office

Typing 30 wpm

Team collaboration

Conflict resolution

Willing to learn

Patience

Time management

Technological proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

Mygrant Glass Company is seeking a Customer Service Representative in Colorado Springs, CO. You will be the first point of contact for clients, handling calls, processing orders and payments, and ensuring timely, professional service.

The role supports returns, account management, and inventory coordination to maintain branch efficiency. A strong customer focus and teamwork are essential for success in this position.