Customer Support Specialist

Content Creation Corp; Pittsburgh (Allegheny County); On-site; USD 43,000 - 69,000; Full time

Job summary

Content Creation Corp in Pittsburgh is seeking a junior Customer Support Specialist who owns their work, collaborates with a tight team, and helps drive leads and forecasts. You will represent the company at trade shows and local events while keeping CRM data accurate and turning Zendesk dashboards into actionable sales insights.

The role emphasizes staying under deadline pressure, managing multiple priorities, and delivering results in a fast-paced environment with mentorship and growth

Qualifications

• Hands-on experience with modern data entry workflows and tooling.
• Ability to manage competing priorities under tight deadlines.
• Track record of delivering results under deadline pressure.
• Demonstrated ability to work under tight deadlines.

Responsibilities

• Represent Content Creation Corp at trade shows, conferences, and local networking events.
• Partner with Multitasking specialists to align content with demand-generation goals.
• Keep the CRM honest so forecasts at Content Creation Corp mean something.
• Translate Zendesk dashboards into stories the sales floor actually uses.
• Pair a $43,000 - $69,000 quota with the discipline to forecast it straight.
• Brief the Customer Support Specialist team on what's working in this week's market.

Skills

Data entry workflows

Modern tooling

Deadline pressure management

Tools

Zendesk

Job description

Most marketers wait for leads; the Customer Support Specialist we want at Content Creation Corp goes out and manufactures them. Here, a junior Customer Support Specialist owns their work, partners with a tight team, and earns $43,000 - $69,000 while building their career.

Key Responsibilities

• Represent Content Creation Corp at trade shows, conferences, and local networking events
• Partner with Multitasking specialists to align content with demand-generation goals
• Keep the CRM honest so forecasts at Content Creation Corp mean something
• Translate Zendesk dashboards into stories the sales floor actually uses
• Pair a $43,000 - $69,000 quota with the discipline to forecast it straight
• Brief the Customer Support Specialist team on what's working in this week's market

What You'll Bring

• The grit to debug at 4pm on a Friday without complaint
• Hands-on experience with modern Data Entry workflows and tooling
• Track record that proves you can results-oriented ship under deadline pressure
• Demonstrated ability to manage competing priorities under tight deadlines

Built in Pittsburgh and run on caffeine and conviction, Content Creation Corp turns messy sales marketing problems into clean, repeatable wins. Candid, kind feedback is part of the job, and we coach toward growth rather than blame.

What sits behind the $43,000 - $69,000 offer is a Content Creation Corp culture built on real mentorship, generous benefits, and schedules that bend toward family.

We promise a real review, a real reply, and a real shot,

We are meeting Customer Support Specialist candidates now and moving qualified ones forward fast.