Customer Success Specialist

MedCore Healthcare; San Diego (CA); Presencial; USD 62.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock options

Learning budgets

Weekly coaching

Descripción de la vacante

MedCore Healthcare in San Diego, CA is seeking a Customer Success Specialist who blends creative copywriting with data-driven insights to move prospects from interest to invoice.

You will own outcomes, navigate CRM platforms, and support account executives while sharpening value propositions across verticals. The team offers stock options, learning budgets, and weekly coaching to help you grow.

Formación

• Minimum 1 year of hands-on ownership of outcomes.
• Ability to translate concepts into delivery and execution.
• Strong written communication and recap duties.

Responsabilidades

• Write copy for ads, emails, and web pages to convert traffic.
• Guide prospects from interest to invoice with smooth flow.
• Clarify the value proposition for each vertical touched.
• Assess calls and adjust closing approach.
• Support junior account executives with prospecting and follow-up.
• Win back accounts left by a previous specialist.
• Develop plan to turn churned logos into wins.
• Convert webinar attendees into demos within 48 hours.

Conocimientos

Ownership

Communication

Reliability

Analytics

Herramientas

CRM Software

Email Marketing Platforms

Descripción del empleo

Our marketing organization is growing fast, and we need a Customer Success Specialist who pairs creative instincts with hard data. Reduce it to essentials and you have $62,000 - $90,000, a CA Customer Success Specialist seat, 1 years asked, and a clear climb ahead.

Key Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Steer MedCore Healthcare prospects from interest to invoice without friction
• Sharpen the Customer Success Specialist value prop for each vertical we touch
• Read the room on every junior call and adjust the close
• Support junior account executives with prospecting and follow-up strategy
• Win back the accounts a previous Customer Success Specialist let slip
• Turn churned sales marketing logos into win-back targets with a plan
• Convert webinar attendees into sales marketing demos within 48 hours

What You'll Bring

• Judgment seasoned by at least 1 years of real consequences
• An appetite for ownership that scales with the stakes
• Comfortable owning projects from concept through delivery
• A communicator who writes the meeting recap nobody asked for but everyone reads
• 1+ years owning outcomes, not just completing tasks
• 1+ years navigating the politics that sales marketing work attracts

The heads-down-and-happy minds at MedCore Healthcare have made San Diego, CA an unlikely hub for serious Customer Success and CRM Software work. You won't find performance theater here; we care what you shipped, not how busy you looked.

Salaries here begin at $62,000 - $90,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.

We welcome applications from driven professionals ready to make an impact.