Technical Support Specialist

Energy Innovation Corp; Pierre (SD); On-site; USD 36,000 - 51,000; Part time

Job summary

Content Solutions LLC in Pierre, SD is seeking a part-time Technical Support Specialist who thrives in a quota-driven environment and enjoys ownership. You will handle front-line support, qualify inbound leads, and coordinate with sales as you navigate from outreach to contract.

We offer mentorship, growth opportunities, flexible hours across Pierre, SD, and a compensation range of $36,000 to $51,000. Updated in real time by our hiring team.

Qualifications

• Experience as a junior Technical Support Specialist
• Proficiency with Genesys Cloud and HubSpot Service Hub
• Strong communication and problem-solving skills

Responsibilities

• Own the junior account and full sales cycle from outreach to contract
• Qualify inbound leads and route them through the sales funnel
• Represent Content Solutions LLC at trade shows, conferences and local events
• Oversee social media calendars and community engagement

Skills

Verbal communication

Written communication

Growth mindset

Sales exposure

Technical support

Tools

Genesys Cloud

HubSpot Service Hub

Job description

For the Technical Support Specialist who loves a quota and a challenge, this part-time role delivers both in equal measure. Bring Verbal Communication and Written Communication; we'll bring $36,000 - $51,000, a strong team, and the ownership that turns experience into impact.

Key Responsibilities

• Run the junior account like it's the only one that matters
• Own the full sales cycle from initial outreach to signed contract
• Qualify inbound leads and route them through the sales funnel efficiently
• Represent Content Solutions LLC at trade shows, conferences, and local networking events
• Hands-on ownership of social media calendars and community engagement

What You'll Bring

• Proven track record delivering results as a junior Technical Support Specialist
• Enough Goal Setting to be dangerous, enough Genesys Cloud to be trusted
• A growth mindset that treats feedback as fuel, not threat
• A SD work history, or strong reasons you'll thrive here anyway
• The grit to debug at 4pm on a Friday without complaint
• Comfort steering sales marketing conversations toward a decision
• Customer-centric problem-solving that doesn't wait for permission

Rooted in Pierre and restless by nature, Content Solutions LLC keeps reinventing how First Call Resolution and HubSpot Service Hub fit together. Our Pierre office runs on mutual respect, low ego, and a genuine willingness to help.

Beyond $36,000 - $51,000, Content Solutions LLC invests in your growth, assigns you a mentor, and lets you flex hours across Pierre, SD as you need.

Updated on the spot, the Content Solutions LLC hiring team is reviewing in real time.

A few minutes now could reshape your next 1, so start your Content Solutions LLC application.