Customer Support Specialist

Egreenservices; Denton (TX); Remote; USD 64,000 - 88,000; Full time

Job summary

Shopping Partners LLC, based in Denton, TX, seeks a mid-level Customer Support Specialist to own the full sales cycle from first touch to close. This maker-minded role offers $64,000 - $88,000, mentorship, and a path to grow within a performance-driven go-to-market team.

You'll segment audiences, personalize outreach, and collaborate with Email Support to align content with demand-generation goals, while partnering with senior teammates to upsell and renew with Shopping Partners LLC accounts.

Qualifications

• The humility to revise strong opinions when the data argues back.
• A teammate's instinct to unblock others before yourself.
• Comfort with remote arrangements and the rhythms of a steady-handed workplace.
• A collaborative mindset and genuine enthusiasm for teamwork.

Responsibilities

• Segment audiences and personalize outreach to lift response rates.
• Use empathy and verbal communication tools to automate and scale outbound efforts.
• Partner with Email Support specialists to align content with demand-generation goals.
• Win back the accounts a previous Customer Support Specialist let slip.
• Drive upsell and renewal conversations with existing Shopping Partners LLC accounts.

Skills

Humility

Team collaboration

Remote work

Collaborative mindset

Job description

As a Customer Support Specialist on our performance-driven go-to-market team, you will own the full sales cycle from first touch to close. This maker-minded mid-level role offers $64,000 - $88,000, the freedom to own your roadmap, and a team that helps you grow.

Key Responsibilities

• Segment audiences and personalize outreach to lift response rates
• Use Empathy and Verbal Communication tools to automate and scale outbound efforts
• Partner with Email Support specialists to align content with demand-generation goals
• Win back the accounts a previous Customer Support Specialist let slip
• Drive upsell and renewal conversations with existing Shopping Partners LLC accounts

What You'll Bring

• The humility to revise strong opinions when the data argues back
• A teammate's instinct to unblock others before yourself
• Comfort with remote arrangements and the rhythms of a steady-handed workplace
• A collaborative mindset and genuine enthusiasm for teamwork

As a builder-led leader in sales marketing, Shopping Partners LLC draws top talent to its Denton, TX headquarters. We believe great Email Support work comes from people who feel safe to experiment and occasionally fail.

We pair $64,000 - $88,000 with a seasoned mentor, so your Customer Onboarding sharpens fast while the benefits quietly take care of everything else.

Freshly verified active, this mid-level Customer Support Specialist position is accepting candidates now.