Customer Support Specialist

Filetwigbay; Aurora (IL); In loco; USD 90.000 - 131.000; Part-time

Descrizione del lavoro

Media Solutions Group in Aurora, IL is hiring a Customer Support Specialist to drive campaigns and conversions. The role emphasizes ROI reporting, cross-functional coordination, and creating persuasive sales collateral while navigating local regulations.

Offering a flexible schedule and remote-native ambition, the position targets candidates who can manage multiple tasks, respond to evolving briefs, and support sales growth in the Aurora area.

Competenze

• Self-direction that thrives in a quiet channel.
• Strong multitasking while preserving quality.
• Comfort navigating ambiguity when briefs arrive half-written.
• Familiarity with IL-specific regulations related to sales/marketing work.

Mansioni

• Report on attribution and channel ROI to inform the budget cycle.
• Coordinate cross-functional launches with creative, product, and operations.
• Pitch, listen, adjust, and pitch again to close deals.
• Create sales collateral, decks, and proposals that move prospects forward.
• Test messaging variations and iterate based on performance data.
• Manage event sponsorships and lead-capture programs in Aurora, IL.

Conoscenze

Self-direction

Multitasking

Ambiguity tolerance

IL regulations knowledge

Descrizione del lavoro

Ready to build campaigns that convert? Our Customer Support Specialist role offers a $90,000 - $131,000 salary and uncapped earning potential. This IL role reads like an upgrade — $90,000 - $131,000, part-time hours, 5 years valued, and a path that does not dead-end.

Key Responsibilities

• Report on attribution and channel ROI to inform the $90,000 - $131,000 budget cycle
• Coordinate cross-functional launches with creative, product, and operations
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Create sales collateral, decks, and proposals that move prospects forward
• Test messaging variations and iterate based on performance data
• Manage event sponsorships and lead-capture programs across Aurora, IL

What You'll Bring

• Self-direction that survives a quiet Slack channel
• Strong multitasking ability without sacrificing quality
• Comfort navigating ambiguity when the brief arrives half-written
• Knowledge of IL-specific regulations relevant to sales marketing work

For all its remote-native ambition, Media Solutions Group still operates like the scrappy Aurora startup that first cracked sales marketing years ago. We celebrate Escalation Management craftsmanship and hold ourselves to a high bar on the details that matter.

Our Media Solutions Group offer leans on substance: $90,000 - $131,000, mentorship, benefits, and a flexible schedule that respects Aurora life.

Hiring as we speak in Aurora, with daily reviews still underway.

We'd rather hear from you sooner than later, so don't sit on this Customer Support Specialist opening.