Customer Support Specialist

Energy Innovation Corp; Chula Vista (CA); On-site; USD 60,000 - 87,000; Full time

Benefits offered by this job

Commuter benefits

Mentor matched to sales/marketing

Job summary

Eastdil Secured in Chula Vista, CA is seeking a Customer Support Specialist to own escalation management and drive deliverables within a high-trust sales marketing team. The role offers a full-time opportunity with a salary range of $60,000 to $87,000 and commuter benefits, plus a mentor aligned to your sales and marketing ambitions.

You will engage in market research, landing page optimization, and cross-functional collaboration to accelerate demos and revenue.

Qualifications

• Knowledge Base Management fundamentals.
• Cross-selling experience.
• Ability to own projects from concept through delivery.
• Comfort presenting ideas to stakeholders at all levels.
• Clear written communication.

Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space.
• Decode why CA buyers say yes and double down on it.
• Build landing pages that turn Chula Vista curiosity into demo bookings.
• Open doors in Chula Vista, CA that a junior title alone can't.
• Grow brand awareness through Cross-selling and Five9 initiatives.
• Beat last quarter's numbers while maintaining pipeline integrity.
• Close the loop between ad spend and revenue.

Skills

Knowledge Base Management

Cross-selling

Project ownership

Stakeholder presentation

Written communication

Tools

Five9

Job description

Pipeline doesn't build itself, which is exactly why Eastdil Secured is hiring a Customer Support Specialist who treats Escalation Management like a competitive sport. A $60,000 - $87,000 full-time role for a junior professional ready to own deliverables and grow within a high-trust team.

Key Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space
• Decode why CA buyers say yes and double down on it
• Build landing pages that turn Chula Vista curiosity into demo bookings
• Open doors in Chula Vista, CA that a junior title alone can't
• Grow brand awareness through Cross-selling and Five9 initiatives
• Beat last quarter's $60,000 - $87,000 number without burning the pipeline
• Close the loop between ad spend and revenue, dollar for dollar

What You'll Bring

• Knowledge Base Management fundamentals plus the Cross-Functional Collaboration polish clients notice
• Strong working knowledge of Cross-selling and Five9
• Comfortable owning projects from concept through delivery
• Equal parts Cross-Functional Collaboration depth and Knowledge Base Management curiosity
• Comfortable presenting ideas to stakeholders at every level
• Written communication clear enough to survive a forwarded email chain
• The composure to deliver bad news early and clearly

You can trace a lot of CA's sales marketing momentum back to a hands-dirty little team called Eastdil Secured in Chula Vista. We keep the Chula Vista, CA office quiet on Wednesdays so deep Time Management work actually gets a fighting chance.

Here in Chula Vista, you'll enjoy $60,000 - $87,000, commuter benefits, and a mentor matched to your sales marketing ambitions.

As of this visit, Eastdil Secured is actively reviewing for the Customer Support Specialist role.