Escalation-Savvy Support Specialist for Sales Ops

Energy Innovation Corp; Chula Vista (CA); Sur place; USD 60 000 - 87 000; Plein temps

Avantages offerts par ce poste

Commuter benefits

Mentor matched to sales/marketing

Résumé du poste

Eastdil Secured in Chula Vista, CA is seeking a Customer Support Specialist to own escalation management and drive deliverables within a high-trust sales marketing team. The role offers a full-time opportunity with a salary range of $60,000 to $87,000 and commuter benefits, plus a mentor aligned to your sales and marketing ambitions.

You will engage in market research, landing page optimization, and cross-functional collaboration to accelerate demos and revenue.

Qualifications

• Knowledge Base Management fundamentals.
• Cross-selling experience.
• Ability to own projects from concept through delivery.
• Comfort presenting ideas to stakeholders at all levels.
• Clear written communication.

Responsabilités

• Conduct market research to uncover trends shaping the sales marketing space.
• Decode why CA buyers say yes and double down on it.
• Build landing pages that turn Chula Vista curiosity into demo bookings.
• Open doors in Chula Vista, CA that a junior title alone can't.
• Grow brand awareness through Cross-selling and Five9 initiatives.
• Beat last quarter's numbers while maintaining pipeline integrity.
• Close the loop between ad spend and revenue.

Connaissances

Knowledge Base Management

Cross-selling

Project ownership

Stakeholder presentation

Written communication

Outils

Five9

Description du poste

Eastdil Secured in Chula Vista, CA is seeking a Customer Support Specialist to own escalation management and drive deliverables within a high-trust sales marketing team. The role offers a full-time opportunity with a salary range of $60,000 to $87,000 and commuter benefits, plus a mentor aligned to your sales and marketing ambitions.

You will engage in market research, landing page optimization, and cross-functional collaboration to accelerate demos and revenue.