Customer Support Pro - Temp to Long-Term

Randstad USA; Sandersville (GA); On-site; USD 18,000 - 19,000; Full time

Job summary

Randstad USA in Georgia seeks a customer service professional for a temporary, high-volume call center role. You will assist customers by phone and email, handling inquiries related to payroll, HR and information systems, and document details in a ticketing system.

The ideal candidate has 3 years of experience in customer service or call centers, strong communication, reliability, and the ability to pass a background check. Shift is first, 8 AM–5 PM, Monday–Friday; pay is $13.50–$14 per hour.

Qualifications

• 3 years of experience in customer service or call center environments.
• Ability to pass a background check.
• Knowledge of payroll, HR or information systems is a plus.

Responsibilities

• Provide support via phone and email in a high-volume call center.
• Answer inquiries about payroll, HR, troubleshooting, and information systems.
• Document interactions in a ticketing system.

Skills

Customer support

Telephone Etiquette

Active Listening

Typing Skills

Office Support

Basic Software Skills

Customer Relations

Call Center Support

Administrative Duties

Education

High School

Tools

Ticketing System

CRM Software

Job description

Randstad USA in Georgia seeks a customer service professional for a temporary, high-volume call center role. You will assist customers by phone and email, handling inquiries related to payroll, HR and information systems, and document details in a ticketing system.

The ideal candidate has 3 years of experience in customer service or call centers, strong communication, reliability, and the ability to pass a background check. Shift is first, 8 AM–5 PM, Monday–Friday; pay is $13.50–$14 per hour.