Customer Service Representative

Celsior; Alpharetta (GA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Celsior is seeking a Customer Service Representative for an immediate contract opportunity in Alpharetta, GA. This position offers a hybrid work environment and aims to deliver exceptional customer support while managing workflows efficiently.

The ideal candidate will exhibit strong communication skills and a commitment to quality assurance, along with experience in a high-volume production environment. The position pays between $22 and $25 per hour, with additional employee benefits included.

Qualifications

• Experience in customer service role, preferably in a production environment.
• Proficiency in Microsoft Office products (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills.

Skills

Customer Service

Workflow Manager

MS Office

Analytical skills

Interpersonal skills

Organizational skills

Communication skills

Quality Assurance

Multi-tasking

Production environment experience

Job description

Immediate need for a talented Customer Service Representative. This is a 02+ months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid). Please review the job description below.

Job ID: 25-70179

Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience

• Key Skills; Customer Service, Workflow Manager, MS Office
• Multiple systems knowledge (ECPD, ACSS, WFM)
• Excellent analytical & problem solving skills
• Strong interpersonal skills
• Excellent organizational and time management skills
• Professional verbal and written communication skills
• Strong commitment of Quality Assurance
• Ability to handle multiple tasks
• Proficient in Microsoft Office products (Excel, Word, and PowerPoint)
• Knowledge/Experience in a high volume, production environment

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