Customer Service Representative

Pyramid Consulting, Inc.; Alpharetta (GA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Celsior is seeking a Customer Service Representative for an immediate contract opportunity in Alpharetta, GA. This position offers a hybrid work environment and aims to deliver exceptional customer support while managing workflows efficiently.

The ideal candidate will exhibit strong communication skills and a commitment to quality assurance, along with experience in a high-volume production environment. The position pays between $22 and $25 per hour, with additional employee benefits included.

Qualifications

• Experience in customer service role, preferably in a production environment.
• Proficiency in Microsoft Office products (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills.

Skills

Customer Service

Workflow Manager

MS Office

Analytical skills

Interpersonal skills

Organizational skills

Communication skills

Quality Assurance

Multi-tasking

Production environment experience

Job description

Immediate need for a talented Customer Service Representative. This is a 02+ months contract opportunity with long-term potential and is located in Alpharetta GA (Hybrid). Please review the job description below.

Job ID: 25-70179

Pay Range: $22 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience

• Key Skills; Customer Service, Workflow Manager, MS Office
• Multiple systems knowledge (ECPD, ACSS, WFM)
• Excellent analytical & problem solving skills
• Strong interpersonal skills
• Excellent organizational and time management skills
• Professional verbal and written communication skills
• Strong commitment of Quality Assurance
• Ability to handle multiple tasks
• Proficient in Microsoft Office products (Excel, Word, and PowerPoint)
• Knowledge/Experience in a high volume, production environment

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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