Customer Support & Onboarding Lead — Hybrid Fort Worth

Energy Innovation Corp; Fort Worth (TX); Híbrido; USD 69 000 - 102 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid Fort Worth office

Generous PTO

Resumo da oferta

Shopping Solutions LLC is seeking a mid-level Customer Support Specialist in Fort Worth, TX to turn technical support into sales ownership. The role offers a hybrid Fort Worth office, a salary range of $69,000–$102,000, and generous PTO as part of a growth-forward team.

You'll carry the demo from screen-share to signature, onboard new clients, manage events, and keep CRM forecasts honest while collaborating across a collaborative, fast-paced environment.

Qualificações

• 3+ years of mid-level experience.
• Proven reliability for hard assignments.
• Strong eye for quality and consistency.
• Excellent written and verbal communication.

Responsabilidades

• Carry the demo from screen-share to signature in one sitting.
• Tune the ad creative to lower cost-per-lead.
• Onboard new sales marketing clients to ensure retention.
• Manage event sponsorships and lead-capture programs in Fort Worth, TX.
• Extract case studies to close stalled deals.
• Maintain CRM data to ensure accurate forecasts.

Conhecimentos

Calm under pressure

Reliability

3+ years experience

Quality output

Written and verbal communication

Genesys Cloud

Adaptability

Ferramentas

Genesys Cloud

Descrição da oferta de emprego

Shopping Solutions LLC is seeking a mid-level Customer Support Specialist in Fort Worth, TX to turn technical support into sales ownership. The role offers a hybrid Fort Worth office, a salary range of $69,000–$102,000, and generous PTO as part of a growth-forward team.

You'll carry the demo from screen-share to signature, onboard new clients, manage events, and keep CRM forecasts honest while collaborating across a collaborative, fast-paced environment.