Customer Support & Office Admin Specialist

Fish Window Cleaning; Edina (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) matching

Free uniforms

Job summary

Fish Window Cleaning is seeking an organized, dependable Office & Customer Support Assistant to support day-to-day office operations, customer communication, sales follow-up, and administrative tasks in Edina, MN. You will answer calls, manage estimates, reminders, and records, with light outbound outreach to residential and commercial clients.

The role emphasizes accuracy, courteous service, and the ability to learn new systems.

Qualifications

• Experience in office, customer service, administrative, inside sales, or service-business is helpful.
• Proficient with basic computer systems and office software.

Responsibilities

• Answer incoming calls, check voicemail, and assist customers with routine questions.
• Enter and update customer, estimate, and job information in our system.
• Follow up with customers on open estimates and help move opportunities toward scheduling.
• Contact past and recurring customers with seasonal service reminders.
• Make occasional outbound calls to prospective commercial customers and help identify appropriate contacts.
• Assist with email outreach to residential and commercial customers.
• Help maintain organized and accurate customer and job records.
• Assist with scheduling and general office communication as needed.

Skills

Customer communication

Phone & Email Communication

Organized & detail-oriented

Sales follow-up / outbound calling

Learn new computer systems

Dependable & self-motivated

Office & customer-service tasks

Job description

Fish Window Cleaning is seeking an organized, dependable Office & Customer Support Assistant to support day-to-day office operations, customer communication, sales follow-up, and administrative tasks in Edina, MN. You will answer calls, manage estimates, reminders, and records, with light outbound outreach to residential and commercial clients.

The role emphasizes accuracy, courteous service, and the ability to learn new systems.