Customer Support Engineer Automation

Amada; Michigan; On-site; USD 35,818,000 - 46,838,000; Full time

Benefits offered by this job

Major Medical

Hospitalization

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Travel Mileage Pay

Work Boot Voucher

Uniform provided

Laptop provided

Cellphone provided

Toolbox provided

Job summary

Amada is seeking a field service technician in Michigan to install and service equipment at customer sites. You will troubleshoot mechanical, hydraulic, pneumatic, electrical, and control systems, following drawings and blueprints, and report daily on status and weekly on expenses.

Candidates should be able to travel within assigned territories, lift up to 50 lbs, and communicate in English. Bilingual Spanish is a plus but not required.

Qualifications

• 4-year Electronics degree or 2-year degree with related work experience preferred.
• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to read and interpret mechanical and electrical drawings.

Responsibilities

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems and networks.
• Install equipment following layout drawings and blue prints.
• Complete daily service reports and weekly expense reports.

Skills

Mechanical repair

Hydraulic systems

Pneumatic systems

Electrical systems

Read drawings/blueprints

Education

4-year Electronics degree

2-year related degree/experience

Tools

Volt/Ohm meter

Oscilloscope

Job description

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory:

PAY RATE: $30.00 /HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:

LIFTING: Average Weight: 50 lb. Frequency: Daily