Customer Support Coordinator

Hrstalentsolutions; Dayton (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Hrstalentsolutions in Dayton, OH is seeking a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through. The role focuses on responding to routine inquiries and maintaining accurate customer records in a professional office setting.

You will handle service coordination, track issues, and assist with documents and administrative tasks, helping the team deliver a positive customer experience.

Qualifications

• Reliable transportation to workplace, if required.
• Strong communication and professional customer-facing manner.
• Ability to stay organized and manage routine support tasks consistently.
• Professional attitude and dependable work habits.
• Ability to follow established service processes and handle information accurately.

Responsibilities

• Provide day-to-day support for customer service activities.
• Respond to inquiries in a professional and timely manner.
• Maintain and update customer information in internal systems.
• Help track service issues, follow-up items, and customer communication.
• Support coordination between customers and internal team members as needed.
• Assist with service-related documents, updates, and routine administrative tasks.
• Help maintain accurate records and organized customer support workflows.
• Contribute to a professional, responsive, and service-focused work environment.

Skills

Strong communication

Organizational skills

Time management

Professional demeanor

Customer-focused

Team collaboration

Tools

Email

Spreadsheets

Internal systems

Job description

Hrstalentsolutions in Dayton, OH is seeking a Customer Service Assistant to support day-to-day customer service activities through clear communication, organization, and follow-through. The role focuses on responding to routine inquiries and maintaining accurate customer records in a professional office setting.

You will handle service coordination, track issues, and assist with documents and administrative tasks, helping the team deliver a positive customer experience.