Customer Support Associate — Fast-Paced SaaS Onboarding
Partner Company
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Benefits offered by this job
Job summary
Partner Company in the United States is seeking a customer support specialist to handle high email volumes, meet SLAs, and assist with onboarding for property management clients. You'll use our software platform to resolve issues and guide users through workflows.
Applicants should have experience in a fast-paced software environment, be proficient with Zendesk or Intercom, and contribute to process improvements while enjoying a comprehensive benefits package.
Qualifications
- Experience in a fast-paced software company.
- Proficiency with Zendesk, Intercom, or similar platforms.
Responsibilities
- Meet SLAs while handling high email volumes.
- Support property onboarding and improve workflows.
Skills
Tools
Job description
Partner Company in the United States is seeking a customer support specialist to handle high email volumes, meet SLAs, and assist with onboarding for property management clients. You'll use our software platform to resolve issues and guide users through workflows.
Applicants should have experience in a fast-paced software environment, be proficient with Zendesk or Intercom, and contribute to process improvements while enjoying a comprehensive benefits package.
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