Customer Support Agent — Flexible FT/PT, Growth & Training

Esser Plumbing and Heating; Perham (MN); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health and dental insurance

Paid time off

Paid holidays

Job summary

Esser Plumbing & Heating in Perham, MN is seeking a friendly, dependable Customer Service Representative to join our Perham office. This entry-level role handles phones, schedules service, and connects customers with the right team.

Part-time or full-time positions are available; full-time employees receive health and dental insurance and paid time off. No prior experience required; training provided. You will be part of a team that supports customers and schedules service.

Qualifications

• No prior experience required.
• Willing to learn new software systems.
• Attention to detail.

Responsibilities

• Answer incoming phone calls and greet customers in a friendly, helpful way.
• Direct calls to the right person or department.
• Assist with scheduling and confirming service appointments.
• Enter customer information into our computer system.
• Assist with basic emails and customer follow-up.
• Provide general office support as needed.
• Learn more about our company and services as you go.

Skills

Customer service

Friendly demeanor

Professional communication

Computer skills

Team player

Job description

Esser Plumbing & Heating in Perham, MN is seeking a friendly, dependable Customer Service Representative to join our Perham office. This entry-level role handles phones, schedules service, and connects customers with the right team.

Part-time or full-time positions are available; full-time employees receive health and dental insurance and paid time off. No prior experience required; training provided. You will be part of a team that supports customers and schedules service.