Customer Success & Support Specialist

Element-Heating-; Twin Falls (ID); On-site; USD 32,000 - 46,000; Full time

Job summary

Element-Heating- is seeking a Customer Service Representative to deliver the highest level of service to customers. The role emphasizes strong communication, active listening, and the ability to resolve customer grievances in a fast-paced environment.

Ideal candidates bring a high school diploma and experience with Microsoft Office Suite, and they will prioritize tasks to meet customer and company needs while maintaining professional, service-oriented conduct.

Qualifications

• Requires a high school diploma or equivalent.
• Previous customer service experience preferred.
• Experience with Microsoft Office Suite required.

Skills

Communication skills

Active listening

Written communication

Verbal communication

Grievance resolution

Prioritization

Education

High school diploma

Tools

Microsoft Office

Job description

Element-Heating- is seeking a Customer Service Representative to deliver the highest level of service to customers. The role emphasizes strong communication, active listening, and the ability to resolve customer grievances in a fast-paced environment.

Ideal candidates bring a high school diploma and experience with Microsoft Office Suite, and they will prioritize tasks to meet customer and company needs while maintaining professional, service-oriented conduct.