Customer Success Specialist

Energy Innovation Corp; Irving (TX); Vor Ort; USD 66.000 - 94.000; Vollzeit

Benefits dieser Stelle

Unlimited PTO

Professional growth

Zusammenfassung

Financial Solutions in Irving, TX is seeking a Customer Success Specialist who blends live chat support with data entry. The role focuses on forecasting demand, aligning marketing with sales goals, and negotiating renewals to keep the pipeline healthy.

The ideal candidate excels in collaboration and drives growth opportunities in a fast-paced environment. The position offers a competitive salary range ($66,000–$94,000) with unlimited PTO and a manager dedicated to your professional growth.

Qualifikationen

• Experience in sales marketing in Irving, TX
• Familiarity with Live Chat Support and project management side projects
• Reliable and able to handle hard assignments
• Team-oriented and collaborative mindset

Aufgaben

• Forecast demand and align marketing investment with sales objectives.
• Set and monitor KPIs tied to revenue, retention and acquisition cost.
• Negotiate renewals before the sales marketing contract goes quiet.
• Beat last quarter's revenue target while protecting the pipeline.
• Pursue warm referrals before competitors in Irving, TX.

Kenntnisse

Forecasting

KPI monitoring

Negotiation

Collaboration

Tools

Live Chat Support

Jobbeschreibung

The Customer Success Specialist role at Financial Solutions sits where Live Chat Support meets Data Entry, and the candidate who blends both writes their own ceiling. What Financial Solutions is really offering: $66,000 - $94,000 for 3 years of First Call Resolution, plus growth that does not stall at the door.

Key Responsibilities

• Forecast demand and align marketing investment with sales objectives
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Negotiate renewals before the sales marketing contract goes quiet
• Beat last quarter's $66,000 - $94,000 number without burning the pipeline
• Chase down warm referrals before competitors in Irving get the call

What You'll Bring

• Demonstrated wins in sales marketing work somewhere near Irving, TX
• Hands-on familiarity with Live Chat Support, sharpened by Project Management side projects
• The kind of reliability that earns you the hard assignments
• A collaborative mindset and genuine enthusiasm for teamwork

Few people outside TX realize that Financial Solutions powers a surprising slice of the sales marketing infrastructure running across Irving, TX today. We celebrate the person who asks the dumb question that saves the whole sales marketing project.

The compensation here starts at $66,000 - $94,000, paired with unlimited PTO and a manager committed to your professional growth.

Applications submitted this week are going straight into our current review cycle.

The Customer Success Specialist position won't stay open forever, so make your move while it's live.