Customer Success Specialist

Egreenservices; Frankfort (KY); On-site; USD 60,000 - 91,000; Full time

Job summary

Apple in Frankfort, KY is seeking a Customer Success Specialist to own the hands-on workflow that keeps accounts engaged and growing. You’ll manage handoff docs, win back at‑risk accounts, and set a weekly cadence to keep sales and marketing teams aligned.

You’ll turn data into decisions with storytelling, be willing to commute or work flexibly, and help shape the value proposition across our Frankfort market.

Qualifications

• Detail-oriented approach to complex tasks.
• Willingness to commute to Frankfort, KY or work flexibly as needed.
• Storytelling instincts that turn data into a decision.
• Comfort owning sales marketing decisions in a KY market.

Responsibilities

• Own the handoff doc that keeps nothing falling between Time Management and CRM.
• Win back the accounts a previous Customer Success Specialist let slip.
• Set the weekly cadence that keeps Apple reps accountable.
• Sharpen the Customer Success Specialist value prop for each vertical we touch.
• Spot which Frankfort accounts are about to churn and win them back.
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Build and nurture relationships with prospects across the Frankfort, KY market.

Skills

Detail-oriented

Storytelling

Data-driven

Sales decisions

Job description

The Customer Success Specialist we want at Apple can read a quarter in trouble and walk in with a plan, not an apology. Where most sales marketing jobs cap your reach, this Apple one in Frankfort pays $60,000 - $91,000 and widens it the longer you stay.

Key Responsibilities

• Own the handoff doc that keeps nothing falling between Time Management and CRM
• Win back the accounts a previous Customer Success Specialist let slip
• Set the weekly cadence that keeps Apple reps accountable
• Sharpen the Customer Success Specialist value prop for each vertical we touch
• Spot which Frankfort accounts are about to churn and win them back
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Build and nurture relationships with prospects across the Frankfort, KY market

What You'll Bring

• Demonstrated knack for making the detail-loving feel manageable
• Willingness to commute to Frankfort, KY or work flexibly as needed
• Storytelling instincts that turn data into a decision
• Comfort owning sales marketing decisions in a KY market

Apple doesn't chase headlines; it just keeps building the warm-yet-rigorous sales marketing backbone that Frankfort, KY runs on. Our Frankfort office runs on mutual respect, low ego, and a genuine willingness to help.

Come grow with us: $60,000 - $91,000 to start, a mentor to guide, benefits to lean on, and hours flexible enough for Frankfort living.

Updated today, this Customer Success Specialist req has fresh dates and an open invitation.