Customer Support Specialist

Energy Innovation Corp; Frankfort (KY); Remote; USD 79.000 - 111.000; Vollzeit

Zusammenfassung

Strategic Partners LLC in Frankfort, KY is seeking a Customer Support Specialist to join a remote role based in Frankfort. The position offers a salary range of $79,000 to $111,000 and opportunities to influence process decisions through strategic planning and upselling.

You’ll participate in demos, refine messaging, and convert leads into signed deals, while collaborating with a tight-knit, craft-focused team.

Qualifikationen

• 6 years of relevant experience required.
• Proficient in strategic planning and messaging.
• Ability to upsell and influence outcomes, under tight deadlines.

Aufgaben

• Attend demos and refine the script after each loss.
• Rewrite one-pager so a Frankfort stranger grasps it in ten seconds.
• Develop a dynamic outbound scoring model accepted by the team.
• Lead demos from screen-share to signature in a single session.
• Map buyer pain to the pitch deck slide by slide.
• Sell the roadmap, not just current features.
• Convert marketing leads into signed deals in Frankfort, KY.
• Analyze why Kentucky buyers say yes and replicate it.

Jobbeschreibung

We opened this Customer Support Specialist role because Strategic Partners LLC's Frankfort ambitions outgrew the team carrying them. Picture this: a remote Customer Support Specialist seat in Frankfort, paying $79,000 - $111,000, where 7 years of doing the work earns you real say over how it gets done.

Key Responsibilities

• Sit in on demos and tighten the script after every loss
• Rewrite the one-pager until a Frankfort stranger gets it in ten seconds
• Stand up an Outbound Calling-driven scoring model the whole team believes
• Carry the demo from screen-share to signature in one sitting
• Map buyer pain to Strategic Partners LLC's pitch deck, slide by slide
• Sell the warm-yet-rigorous roadmap, not just today's feature set
• Turn cold sales marketing leads into signed deals across Frankfort, KY
• Decode why KY buyers say yes and double down on it

What You'll Bring

• Senior fluency in Strategic Planning, with HubSpot Service Hub on your roadmap
• 6 years that taught you which corners can be cut
• Clear thinking under the kind of pressure Frankfort, KY deadlines bring
• Solid HubSpot Service Hub grounding, plus Upselling you can pick up on the fly

Most of Strategic Partners LLC still fits in one Frankfort building, and that craft-focused closeness is exactly why its sales marketing work stays sharp. At Strategic Partners LLC feedback has a short half-life, delivered close to the moment it can still help.

The offer rewards both ends, $79,000 - $111,000 for your Strategic Planning today and mentorship for the senior leader you become tomorrow.

We refreshed it today so candidates know the remote role is genuinely open.