Customer Success Specialist

Egreenservices; Washington (District of Columbia); On-site; USD 91,000 - 135,000; Full time

Benefits offered by this job

Mentor

Benefits suite

Growth latitude

Job summary

Real Estate Partners LLC is seeking a commercially minded Customer Success Specialist in Washington, DC. You will turn written communication and live chat into scalable revenue, owning the full sales cycle from outreach to contract in a hybrid work setup.

The ideal candidate has 3+ years in sales/marketing, DC grounding, disciplined execution, curiosity to read the docs, and a proven record of high-trust delivery in hybrid environments. Compensation ranges from $91,000 to $135,000 plus benefits.

Qualifications

• Around 3+ years of hands-on experience in a sales marketing role.
• A Washington grounding, or the adaptability to plant roots quickly.
• The discipline to finish the boring 20% that makes the rest matter.
• The kind of curiosity that reads the docs before asking.
• The kind of ownership that treats the company's money like your own.
• A track record of high-trust delivery in a hybrid structure.
• 4+ years building trust the slow, unglamorous way.

Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward.
• Coordinate cross-functional launches with creative, product, and operations.
• Show up at Washington, DC networking nights with a reason to follow up.
• Own the full sales cycle from initial outreach to signed contract.
• Decode why DC buyers say yes and double down on it.
• Sharpen the Customer Success Specialist value prop for each vertical we touch.
• Sell the oddball-friendly roadmap, not just today's feature set.

Job description

We need a commercially minded Customer Success Specialist who can turn Written Communication and Live Chat Support into repeatable, scalable revenue. For a wildly-collaborative professional with 5+ years behind them, this hybrid Customer Success Specialist job delivers $91,000 - $135,000 and meaningful growth.

Key Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Coordinate cross-functional launches with creative, product, and operations
• Show up at Washington, DC networking nights with a reason to follow up
• Own the full sales cycle from initial outreach to signed contract
• Decode why DC buyers say yes and double down on it
• Sharpen the Customer Success Specialist value prop for each vertical we touch
• Sell the oddball-friendly roadmap, not just today's feature set

What You'll Bring

• Around 3+ years of hands-on experience in a sales marketing role
• A Washington grounding, or the adaptability to plant roots quickly
• The discipline to finish the boring 20% that makes the rest matter
• The kind of curiosity that reads the docs before asking
• The kind of ownership that treats the company's money like your own
• A track record of high-trust delivery in a hybrid structure
• 4+ years building trust the slow, unglamorous way

Real Estate Partners LLC writes the software that keeps sales marketing operations humming, all of it engineered in Washington, DC by a learning-obsessed bunch. We keep the Washington, DC office quiet on Wednesdays so deep SLA Management work actually gets a fighting chance.

Our offer to you: $91,000 - $135,000, a mentor, a benefits suite, and the latitude to grow your Customer Journey Mapping into something senior.

Live this hour, the sales marketing role remains open and unclaimed.