Customer Success Specialist

Egreenservices; Dearborn (MI); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Generous benefits

Job summary

Strategic Advantage is seeking a Customer Success Specialist in Dearborn, MI. This role blends four years of know-how with a $56,000 - $84,000 salary, full project ownership, and a team that has your back.

Open doors in Dearborn, carry the demo from screen-share to signature in one sitting, test messaging variations and iterate based on performance data, and stand up email sequences that get opened. You’ll support mid-level account executives with prospecting and follow-up strategy, using

Qualifications

• Four years of relevant experience in customer-facing roles.
• Strong verbal communication and problem-solving abilities.
• Comfort with a fast-paced, iterative work environment.

Responsibilities

• Open doors in Dearborn, MI that a mid-level title alone can't.
• Carry the demo from screen-share to signature in one sitting.
• Test messaging variations and iterate based on performance data.
• Stand up email sequences that get opened, not buried.
• Support mid-level account executives with prospecting and follow-up strategy.
• Mine Project Management data for the unpretentious story that wins the room.
• Steer prospects from interest to invoice without friction.
• Carry the MI number and the relationships that make it real.

Job description

Most sales marketing teams chase volume, but Strategic Advantage's Customer Success Specialist role is built around the few accounts that move everything. Here you'll combine 4 years of know-how with $56,000 - $84,000, full project ownership, and a team that has your back.

Key Responsibilities

• Open doors in Dearborn, MI that a mid-level title alone can't
• Carry the demo from screen-share to signature in one sitting
• Test messaging variations and iterate based on performance data
• Stand up email sequences that get opened, not buried
• Support mid-level account executives with prospecting and follow-up strategy
• Mine Project Management data for the unpretentious story that wins the room
• Steer Strategic Advantage prospects from interest to invoice without friction
• Carry the MI number and the relationships that make it real

What You'll Bring

• Working knowledge of Problem Solving alongside transferable Verbal Communication chops
• Comfort with the freelance cadence of a Dearborn-based operation
• Comfort working in a fast-paced, endlessly-iterating environment
• A keen eye for quality and consistency in your output
• Strong multitasking ability without sacrificing quality
• Fluency in QA Monitoring earned the hard way, not just from a tutorial
• Demonstrated knack for making the hands-on feel manageable

Strategic Advantage blends QA Monitoring and Patience expertise to deliver human-first outcomes for clients in Dearborn, MI. The pace is energetic but humane, and we treat protecting your time off as part of the work.

What sits behind the $56,000 - $84,000 offer is a Strategic Advantage culture built on real mentorship, generous benefits, and schedules that bend toward family.

Re-confirmed open this morning, the mid-level seat at Strategic Advantage stays available.