Customer Success Specialist

Cigna; Carson City (NV); In loco; USD 48.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship

Benefits

Growth opportunities

Descrizione del lavoro

Cigna is seeking a Customer Success Specialist in Carson City to earn trust and close deals naturally. The role emphasizes ownership, mentorship, and developing a strong pipeline while coaching junior reps through negotiations.

You'll translate dashboards into actionable sales stories, spot churn risks, and script webinars to drive top-of-funnel activity. A full-time position with growth opportunities and benefits awaits in a collaborative, no-title-dictated environment.

Competenze

• Growth mindset and openness to constructive feedback.
• Integrity to flag mistakes first.
• Calm demeanor when scope changes.
• Comfort steering sales/marketing conversations toward a decision.
• Hands-on stakeholder management experience, with call center operations as a close second.

Mansioni

• Translate Attention to Detail dashboards into stories the sales floor actually uses.
• Coach junior reps through their first purpose-soaked negotiation.
• Beat last quarter's $48,000 - $72,000 number without burning the pipeline.
• Spot which Carson City accounts are about to churn and win them back.
• Script the webinar that fills the sales marketing top of funnel.
• Write follow-ups that get answered, not ignored.
• Prospect via cold calls, emails, and social selling to fill the full-time pipeline.

Conoscenze

Growth mindset

Integrity

Calm under pressure

Sales conversations

Stakeholder management

Call Center Operations

Descrizione del lavoro

Selling isn't about pressure here; Cigna's Customer Success Specialist earns trust in Carson City and lets the deal close itself. Consider the trade: your 1 years of Call Center Operations for $48,000 - $72,000, a full-time schedule, and ownership most shops never offer.

Key Responsibilities

• Translate Attention to Detail dashboards into stories the sales floor actually uses
• Coach junior reps through their first purpose-soaked negotiation
• Beat last quarter's $48,000 - $72,000 number without burning the pipeline
• Spot which Carson City accounts are about to churn and win them back
• Script the webinar that fills the sales marketing top of funnel
• Write follow-ups that get answered, not the ones that get ignored
• Prospect via cold calls, emails, and social selling to fill the full-time pipeline

What You'll Bring

• A growth mindset and openness to constructive feedback
• The integrity to flag your own mistakes first
• Demonstrated calm when a Carson City, NV client changes scope mid-stream
• Comfort steering sales marketing conversations toward a decision
• Hands-on command of Stakeholder Management, with Call Center Operations as a close second

Everything Cigna ships starts as a customer-centric argument in a Carson City conference room about how Stakeholder Management should really work. You'll find a flat structure where the best argument wins, regardless of title.

The headline reads $48,000 - $72,000; the fine print is all upside, mentorship, benefits, and freedom to grow your ServiceNow.

Right now, today, applications for the sales marketing role are landing and being read.

The version of you that already works at Cigna is just one application ahead.