Customer Success Specialist

Energy Innovation Corp; Santa Rosa (CA); Hybrid; USD 92,000 - 133,000; Part time

Job summary

Cigna in Santa Rosa, CA is seeking a part-time Customer Success Specialist who values ownership and avoids busywork, with a compensation range of $92,000–$133,000.

You will drive the end-to-end demo-to-signature process, build a Santa Rosa reference network, and develop collateral and proposals to move prospects forward.

Join a growth-focused team offering mentorship, a clear career ladder, and the flexibility to clock in from Santa Rosa or from home.

Qualifications

• Strong problem-solving skills and QA monitoring mindset.
• 4 years of sales/marketing experience.
• Flexible approach as business needs evolve.
• Goal-oriented with action bias balanced by patience.
• Portfolio or work samples demonstrating sales/marketing expertise.

Responsibilities

• Beat last quarter's revenue target of $92,000–$133,000 while maintaining healthy pipeline.
• Carry the demo from screen-share to signature in one sitting.
• Build the Santa Rosa reference network to close deals for you.
• Stitch together a referral program Cigna customers want to share.
• Pitch Cigna at the $92,000–$133,000 value without apologizing for the price.
• Provide field intel to inform next quarter's ads.

Skills

Problem Solving

QA Monitoring

Experience 4 years

Flexibility

Goal-oriented

Sales portfolio

Job description

Cigna opened a Customer Success Specialist position because our Santa Rosa customers are buying faster than our team can keep up. A part-time Customer Success Specialist role that values ownership over busywork, pays $92,000 - $133,000, and invests in your long-term growth.

Key Responsibilities

• Beat last quarter's $92,000 - $133,000 number without burning the pipeline
• Carry the demo from screen-share to signature in one sitting
• Build the Santa Rosa reference network that closes deals for you
• Stitch together a referral program Cigna customers want to share
• Pitch Cigna at $92,000 - $133,000 value without apologizing for the price
• Hand marketing the field intel that sharpens next quarter's ads
• Create sales collateral, decks, and proposals that move prospects forward

What You'll Bring

• Real proficiency with Problem Solving, plus willingness to learn QA Monitoring fast
• 4 years that taught you which corners can be cut
• Flexibility to adapt your approach as business needs evolve
• A goal-oriented bias toward action, balanced by knowing when to wait
• A portfolio or work samples that demonstrate your sales marketing expertise

With roots in Santa Rosa, CA and an empowering outlook, Cigna delivers software that scales with our customers. We pair junior and senior folks on purpose so Problem Solving knowledge stops hoarding in one head.

Our $92,000 - $133,000 package travels with real mentorship, a growth ladder you can see, and the flexibility to clock in from Santa Rosa or home.

This req is fresh on our board and getting attention from the hiring team today.