Customer Success Specialist

BKD; Bozeman (MT); Remote; USD 66,000 - 87,000; Full time

Benefits offered by this job

Stock options

Learning budget

Weekly 1:1 coaching

Job summary

BKD in Bozeman, MT is seeking a remote Customer Success Specialist to drive demand generation, brand awareness, and measurable revenue. The role offers growth investments, stock options, and learning budgets, with a compensation range of $66,000-$87,000 annually.

The ideal candidate will manage paid search, social, and email programs end to end, own post-sale check-ins to turn clients into references, and collaborate across teams to optimize market strategies.

Qualifications

• Collaborative mindset and teamwork orientation.
• Strong multitasking ability without sacrificing quality.
• Ability to mentor and simplify mid-level reviews.
• Experience in sales marketing near Bozeman, MT.
• Proficiency with Ticket Management tools.
• Strong pattern recognition across multiple sales marketing engagements.
• Ability to teach others and share knowledge.

Responsibilities

• Pitch upsells that feel like favors, not invoices.
• Manage paid search, social, and email programs end to end.
• Own the post-sale check-in that turns clients into references.
• Brief the Customer Success Specialist team on what's working in this week's market.
• Write follow-ups that get answered, not ignored.

Skills

Collaboration

Multitasking

Training others

Pattern recognition

Sales marketing wins

Bozeman familiarity

Tools

Ticket Management

Job description

Join BKD and help us scale demand generation, brand awareness, and measurable revenue in Bozeman, MT. A remote Customer Success Specialist role that values ownership over busywork, pays $66,000 - $87,000, and invests in your long-term growth.

Key Responsibilities

• Pitch upsells that feel like favors, not invoices
• Manage paid search, social, and email programs end to end
• Own the post-sale check-in that turns clients into references
• Brief the Customer Success Specialist team on what's working in this week's market
• Write follow-ups that get answered, not the ones that get ignored

What You'll Bring

• A collaborative mindset and genuine enthusiasm for teamwork
• Strong multitasking ability without sacrificing quality
• A collaborator who makes the mid-level review feel less like an exam
• Demonstrated wins in sales marketing work somewhere near Bozeman, MT
• Mid-level mastery of Ticket Management, validated by people who'd hire you again
• Pattern recognition earned across many sales marketing engagements
• Demonstrated ability to teach what you know to someone greener

Half the sales marketing platforms in MT quietly depend on something BKD built in Bozeman with service-minded care. We hold space for disagreement, then commit fully once the sales marketing call is made.

Salaries here begin at $66,000 - $87,000, complemented by stock options, learning budgets, and weekly one-on-one coaching.

The freshness clock just ticked over, and this Customer Success Specialist slot stays open.

Got 4 of sales marketing experience itching for a new home? This is the door.