Customer Success Specialist

StartupPlus Inc; Bismarck (ND); On-site; USD 56,000 - 75,000; Full time

Job summary

StartupPlus Inc. in Bismarck, ND is seeking a mid-level Customer Success Specialist with 4 years of HubSpot Service Hub experience. The role blends analytics with persuasive communication to hand off sales and marketing initiatives.

The position focuses on translating dashboards for the sales floor, managing event sponsorships, and scaling outbound efforts using Omnichannel tools. Familiarity with Zendesk and demand-generation is essential, with end-to-end management of paid search, social, and

Qualifications

• 4 years of HubSpot Service Hub experience.
• Strong analytics with ability to translate dashboards into actionable insights.
• Experience in demand-generation and leading lead programs.

Responsibilities

• Carry the booth conversation past small talk into next steps
• Translate Omnichannel Support dashboards into stories the sales floor actually uses
• Manage event sponsorships and lead-capture programs across Bismarck, ND
• Use Omnichannel Support and Knowledge Base Management tools to automate and scale outbound efforts
• Strong command of Zendesk, with 5 of demand-generation experience
• Hand marketing the field intel that sharpens next quarter's ads
• Manage paid search, social, and email programs end to end

Skills

Analytics

Persuasion

Sales enablement

Lead qualification

Tools

Zendesk

HubSpot Service Hub

Paid search

Email marketing tools

Marketing automation

Job description

An endlessly-iterating Customer Success Specialist thrives here by blending sharp analytics with a genuine talent for persuasion. A mid-level Customer Success Specialist seat that takes 4 years of HubSpot Service Hub seriously, pays $56,000 - $75,000, and hands over the sales marketing reins.

Key Responsibilities

• Carry the booth conversation past small talk into next steps
• Translate Omnichannel Support dashboards into stories the sales floor actually uses
• Manage event sponsorships and lead-capture programs across Bismarck, ND
• Use Omnichannel Support and Knowledge Base Management tools to automate and scale outbound efforts
• Strong command of Zendesk, with 5 of demand-generation experience
• Hand marketing the field intel that sharpens next quarter's ads
• Manage paid search, social, and email programs end to end