Customer Success Specialist

Energy Innovation Corp; Oxford (MS); On-site; USD 79,000 - 119,000; Full time

Benefits offered by this job

Flexible hours

Paid sabbaticals

Supportive mentoring program

Job summary

Energy Innovation Corp. is seeking a Customer Success Specialist in Oxford, MS who builds demand, nurtures accounts, and closes business to fuel growth. The role involves owning the funnel end-to-end, delivering compelling product demos, and writing copy for ads and emails to convert traffic.

The position emphasizes a customer-obsessed, fast-paced environment with flexible hours and a mentoring program. Expect compensation in the $79,000–$119,000 range annually, with a focus on ROI and growth in

Qualifications

• 5+ years owning outcomes, not just completing tasks.
• Strong analytical and problem-solving capabilities.
• Ability to translate jargon into plain English.
• Comfort with a fast-paced Newmark environment.

Responsibilities

• Keep the messaging consistent from Oxford, MS billboards to cold DMs.
• Own the funnel from first click to closed-won, top to bottom.
• Win back the accounts a previous Customer Success Specialist let slip.
• Open doors in Oxford, MS that a senior title alone can't.
• Deliver persuasive product demos to sharp-but-gentle buyers and stakeholders.
• Report on attribution and channel ROI to inform the $79,000 - $119,000 budget cycle.
• Write copy for ads, emails, and web pages that converts sales marketing traffic.

Skills

Communication

Analytical skills

Ownership

Adaptability to fast pace

Job description

Picture yourself as a Customer Success Specialist who builds demand, nurtures accounts, and closes business that fuels our growth. What you're really weighing is $79,000 - $119,000 against 7 years, with sales marketing ownership and Newmark growth tipping the scale.

Key Responsibilities

• Keep the messaging consistent from Oxford, MS billboards to cold DMs
• Own the funnel from first click to closed-won, top to bottom
• Win back the accounts a previous Customer Success Specialist let slip
• Open doors in Oxford, MS that a senior title alone can't
• Deliver persuasive product demos to sharp-but-gentle buyers and stakeholders
• Report on attribution and channel ROI to inform the $79,000 - $119,000 budget cycle
• Write copy for ads, emails, and web pages that converts sales marketing traffic

What You'll Bring

• A communication style that translates jargon back into plain English
• Strong analytical and problem-solving capabilities
• 5+ years owning outcomes, not just completing tasks
• Comfort with a Newmark pace that rarely sits still

At the heart of Newmark is a customer-obsessed belief that great sales marketing software should feel effortless. You'll find a flat structure where the best argument wins, regardless of title.

We value work-life balance, so expect $79,000 - $119,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

• flexible hours
• paid sabbaticals
• supportive mentoring program

We bumped the date today, signaling this Customer Success Specialist search is ongoing.

Your background in Knowledge Base Management could be exactly the missing piece here in Oxford, so reach out.