Remote Customer Success Pro — Growth, Upsell & Coaching

BKD; Bozeman (MT); Remote; USD 66,000 - 87,000; Full time

Benefits offered by this job

Stock options

Learning budget

Weekly 1:1 coaching

Job summary

BKD in Bozeman, MT is seeking a remote Customer Success Specialist to drive demand generation, brand awareness, and measurable revenue. The role offers growth investments, stock options, and learning budgets, with a compensation range of $66,000-$87,000 annually.

The ideal candidate will manage paid search, social, and email programs end to end, own post-sale check-ins to turn clients into references, and collaborate across teams to optimize market strategies.

Qualifications

• Collaborative mindset and teamwork orientation.
• Strong multitasking ability without sacrificing quality.
• Ability to mentor and simplify mid-level reviews.
• Experience in sales marketing near Bozeman, MT.
• Proficiency with Ticket Management tools.
• Strong pattern recognition across multiple sales marketing engagements.
• Ability to teach others and share knowledge.

Responsibilities

• Pitch upsells that feel like favors, not invoices.
• Manage paid search, social, and email programs end to end.
• Own the post-sale check-in that turns clients into references.
• Brief the Customer Success Specialist team on what's working in this week's market.
• Write follow-ups that get answered, not ignored.

Skills

Collaboration

Multitasking

Training others

Pattern recognition

Sales marketing wins

Bozeman familiarity

Tools

Ticket Management

Job description

BKD in Bozeman, MT is seeking a remote Customer Success Specialist to drive demand generation, brand awareness, and measurable revenue. The role offers growth investments, stock options, and learning budgets, with a compensation range of $66,000-$87,000 annually.

The ideal candidate will manage paid search, social, and email programs end to end, own post-sale check-ins to turn clients into references, and collaborate across teams to optimize market strategies.