Customer Success & Relations Specialist — Flexible Schedule

Wendy Folmar - State Farm Agent; Brewton (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Wendy Folmar - State Farm Agent is seeking a Customer Relations Representative to enhance exceptional client experiences while supporting the agency's growth. The ideal candidate will possess strong communication skills and a customer-focused mindset.

Your responsibilities will include managing customer inquiries, maintaining client records, and coordinating with team members to ensure satisfaction. This role offers competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

Wendy Folmar - State Farm Agent is seeking a Customer Relations Representative to enhance exceptional client experiences while supporting the agency's growth. The ideal candidate will possess strong communication skills and a customer-focused mindset.

Your responsibilities will include managing customer inquiries, maintaining client records, and coordinating with team members to ensure satisfaction. This role offers competitive salary, health insurance, and opportunities for advancement.