Customer Relations Specialist — Flexible Schedule & Growth

Abraham Gutierrez - State Farm Insurance Agent; Midland (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Abraham Gutierrez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of a local insurance agency. You will handle inquiries, guide customers through solutions, and coordinate with the team.

This role emphasizes empathy, reliability, and a proactive approach to meeting community needs, with room for internal advancement and a flexible schedule.

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

High-stress handling

Job description

Abraham Gutierrez - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of a local insurance agency. You will handle inquiries, guide customers through solutions, and coordinate with the team.

This role emphasizes empathy, reliability, and a proactive approach to meeting community needs, with room for internal advancement and a flexible schedule.