Customer Success & Relations Specialist - Flexible Schedule

State Farm; Louisville (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Louisville, KY seeks a Customer Relations Representative to deliver exceptional service within a local insurance agency. You will handle customer inquiries, maintain records, and assist retention efforts, contributing to community trust and agency growth.

Ideal candidates are customer-focused, empathetic, and able to work in a fast-paced environment. Internal growth opportunities are anticipated for driven, sales-minded individuals.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving

Experience in customer service

High-stress handling

Job description

State Farm Agent Team Member in Louisville, KY seeks a Customer Relations Representative to deliver exceptional service within a local insurance agency. You will handle customer inquiries, maintain records, and assist retention efforts, contributing to community trust and agency growth.

Ideal candidates are customer-focused, empathetic, and able to work in a fast-paced environment. Internal growth opportunities are anticipated for driven, sales-minded individuals.