Customer Service Representative - State Farm Agent Team Member Louisville - KY

Brian Morrison Ins Agcy Inc; Louisville (KY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Signing bonus

Job summary

Brian Morrison State Farm seeks a part-time Customer Service Representative in Louisville, KY to deliver exceptional service, answer inquiries, and assist customers with policy information and updates. You will work with a small team to support community needs and contribute to agency growth.

This role emphasizes accuracy, empathy, and the ability to multitask, with opportunities for growth for driven, sales-minded teammates.

Qualifications

• strong communication and interpersonal abilities.
• attention to detail and ability to multitask.
• prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Louisville - KY

• Signing bonus

ROLE DESCRIPTION

As a service team member with Brian Morrison State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.