Customer Relations Pro — Growth, Benefits & Bonus

Sfagentryan; Louisville (KY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Job summary

State Farm Agent Team Member Ryan Fetsch is seeking a Customer Relations Representative to foster exceptional customer experiences in the Louisville area. You will handle inquiries, coordinate with agency staff, and support community engagement with a customer-first mindset.

This full-time role emphasizes service, attention to detail, and growth opportunities within the agency, with a path toward advancement for driven, sales-minded candidates.

Qualifications

• Communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

State Farm Agent Team Member Ryan Fetsch is seeking a Customer Relations Representative to foster exceptional customer experiences in the Louisville area. You will handle inquiries, coordinate with agency staff, and support community engagement with a customer-first mindset.

This full-time role emphasizes service, attention to detail, and growth opportunities within the agency, with a path toward advancement for driven, sales-minded candidates.