Customer Relations Representative - State Farm Agent Team Member Louisville - KY

Sfagentryan; Louisville (KY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Job summary

State Farm Agent Team Member Ryan Fetsch is seeking a Customer Relations Representative to foster exceptional customer experiences in the Louisville area. You will handle inquiries, coordinate with agency staff, and support community engagement with a customer-first mindset.

This full-time role emphasizes service, attention to detail, and growth opportunities within the agency, with a path toward advancement for driven, sales-minded candidates.

Qualifications

• Communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Louisville - KY

• 401(k)


• Bonus based on performance


• Health insurance


• Opportunity for advancement


• Paid time off


• Profit sharing


• Vision insurance

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with RYAN FETSCH - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.


• Maintain customer records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.

Compensation $55,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.