Customer Success & Projects Coordinator — Signage

SupportFinity™; Wilmington (OH); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Career Growth

Competitive salary

Paid time off

Dental insurance

Vision insurance

Opportunity for advancement

Job summary

SupportFinity™ in Wilmington, OH, is seeking a Customer Service & Project Coordinator who is detail-oriented and customer-focused. This role is vital in managing customer experience from first contact to final installation in a collaborative environment.

Responsibilities include answering calls, preparing quotes, and ensuring compliance with sign permit requirements. Previous experience in customer service is essential. You'll also receive training in sign industry software as part of your growth opportunities.

Qualifications

• Previous customer service or sales support experience.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects at once.

Responsibilities

• Answer phones, greet customers, and handle project intake.
• Prepare quotes and estimates with accuracy.
• Coordinate timelines between design, production, and installation teams.

Skills

Customer service experience

Strong organizational skills

Excellent communication skills

Ability to manage multiple projects

Attention to detail

Positive service-driven attitude

Job description

SupportFinity™ in Wilmington, OH, is seeking a Customer Service & Project Coordinator who is detail-oriented and customer-focused. This role is vital in managing customer experience from first contact to final installation in a collaborative environment.

Responsibilities include answering calls, preparing quotes, and ensuring compliance with sign permit requirements. Previous experience in customer service is essential. You'll also receive training in sign industry software as part of your growth opportunities.