Project Coordinator Customer Relations Workflow

FASTSIGNS International. Inc; Canton (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

A leading signage company in Canton, OH is seeking a Project Coordinator to act as a crucial link between customers and workflow. This role involves managing customer inquiries, coordinating projects, and collaborating with teams to ensure client satisfaction. The ideal candidate will have a bachelor's degree and 2+ years of experience in project coordination or customer service, along with strong organizational and communication skills. Join us to enhance customer relations and bring ideas to life.

Qualifications

• Bachelor’s degree preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite.

Responsibilities

• Manage customer inquiries and provide exceptional service.
• Coordinate project timelines and workflows.
• Collaborate with design and production teams.
• Maintain organized project documentation.
• Prepare and present project updates.

Skills

Organizational skills

Customer service

Verbal communication

Written communication

Attention to detail

Project management

Proficiency in Google and Microsoft Office Suite

Education

Bachelor’s degree in Business, Communication, or related field

Tools

Google Suite

Microsoft Office Suite

Project management tools

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance

About the Role:

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Responsibilities:

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow‑up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Requirements:

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer‑first attitude.
• Ability to work in a fast‑paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

About Us:

FASTSIGNS #224101 has been a leader in the sign and graphics industry for over 30 years, providing high-quality products and exceptional service to our clients. Our customers love us for our innovative solutions and quick turnaround times, while our employees appreciate the supportive and collaborative work environment that fosters growth and creativity.