Coordinador de Proyectos (Relaciones con Clientes y Flujo de Trabajo)

FASTSIGNS #224101; Canton (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

FASTSIGNS #224101 in Canton, OH is seeking a Project Coordinator who will be the vital link between customers and our creative workflow, overseeing projects from quote to completion and ensuring quality and on-time delivery.

You will coordinate timelines, collaborate with design and production teams, maintain documentation, support sales with quotes, and help resolve issues while prioritizing exceptional customer service in a fast-paced signage environment.

Qualifications

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A customer-first attitude and ability to work in a fast-paced environment.
• 2+ years of experience in the sign and graphics industry.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits.
• Manage a suite of marketing products that generate leads.

Skills

Project coordination

Organizational skills

Verbal and written communication

Customer service

Multitasking

Education

Bachelor’s degree in Business, Communication, or related field

Tools

Google Workspace

Microsoft Office Suite

Project management tools

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance

About the Role

Join FASTSIGNS #224101 in Canton, OH as a Project Coordinator, where you'll be the vital link between our customers and our workflow. This exciting role offers you the chance to enhance customer relations while managing projects that bring ideas to life.

Responsibilities

• Manage customer inquiries and provide exceptional service to ensure satisfaction.
• Coordinate project timelines and workflows to meet client deadlines.
• Collaborate with design and production teams to ensure project accuracy.
• Maintain organized project documentation and track progress.
• Assist in resolving customer issues and provide timely follow-up.
• Prepare and present project updates to clients and team members.
• Utilize a suite of software products to streamline operations.
• Support sales efforts by providing quotes and product information.
• Assist in the preparation and submission of permits
• Manage a suite of marketing products that generate leads

Requirements

• Bachelor’s degree in Business, Communication, or related field preferred.
• 2+ years of experience in project coordination or customer service.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Google and Microsoft Office Suite and project management tools.
• A positive demeanor with a customer-first attitude.
• Ability to work in a fast-paced environment and manage multiple projects.
• 2+ years of experience in the sign and graphics industry

About Us

FASTSIGNS #224101 has been a leader in the sign and graphics industry for over 30 years, providing high-quality products and exceptional service to our clients. Our customers love us for our innovative solutions and quick turnaround times, while our employees appreciate the supportive and collaborative work environment that fosters growth and creativity.