Customer Success & Order Specialist

Motion Industries; Tucson (AZ); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare coverage

401(k)

Vacation and holidays

Descrizione del lavoro

Motion Industries in Tucson, AZ is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will handle quotes, order entry, and pricing within specified parameters, while building relationships to drive repeat business, expediting backorders, and coordinating shipping to ensure on-time delivery.

The role requires reliability, strong communication, and basic computer skills, with a high school diploma and up to three

Competenze

• High school diploma or GED with 0–3 years related experience.
• Experience in customer service or order entry preferred.
• Ability to use business systems and search capabilities online.

Mansioni

• Respond to basic product inquiries and provide quotes.
• Enter orders via multiple channels (phone, fax, email, walk-in).
• Negotiate pricing within parameters to influence gross profit.
• Maintain inventory levels and source products as needed.
• Coordinate shipping methods and ensure timely delivery.
• Assist with returns and process improvements.

Conoscenze

Communication skills

Time management

Attention to detail

Multi-tasking

Computer skills

Formazione

High school diploma or GED

Descrizione del lavoro

Motion Industries in Tucson, AZ is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. You will handle quotes, order entry, and pricing within specified parameters, while building relationships to drive repeat business, expediting backorders, and coordinating shipping to ensure on-time delivery.

The role requires reliability, strong communication, and basic computer skills, with a high school diploma and up to three