Customer Success & Order Management Specialist

American Packaging Corporation; DeForest (WI); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

American Packaging Corporation in DeForest, Wisconsin is seeking a Customer Account Specialist to professionally and effectively communicate with customers and respond to requests for order placement, delivery of finished goods, quotations and other inquiries or information.

You will service both external and internal customers by accurately processing information through our systems and procedures, coordinating with sales and manufacturing to ensure on-time, accurate order fulfillment.

Formación

• Advanced degree from accredited college or university.
• Three years related experience and/or training.
• Equivalent combination of education and experience may be considered.
• Ability to read, analyze, and interpret general business materials.

Responsabilidades

• Verify purchase order information with customers.
• Data entry into AS400/Radius order entry programs.
• Create shipping releases in AS400/Radius and track open shipments.
• Respond to customer inquiries and prepare quotations.
• Attend scheduled meetings and comply with company policies and procedures.

Educación

Advanced degree or higher

Three years related experience/training

Herramientas

AS400/Radius

Descripción del empleo

American Packaging Corporation in DeForest, Wisconsin is seeking a Customer Account Specialist to professionally and effectively communicate with customers and respond to requests for order placement, delivery of finished goods, quotations and other inquiries or information.

You will service both external and internal customers by accurately processing information through our systems and procedures, coordinating with sales and manufacturing to ensure on-time, accurate order fulfillment.