Customer Success Manager — Remote, Mentorship & Growth

Egreenservices

Modesto (CA)

Remote

USD 106,000 - 157,000

Full time

7 days ago

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Benefits offered by this job

Mentorship program

Remote options

Benefits package

Job summary

Energy Advantage Corp seeks a Customer Success Manager to drive upsell and renewal conversations with existing CA accounts, using knowledge-base signals to guide sales. You will pull case studies to close stalled Modesto deals and translate customer insights into sharper campaign briefs.

Expect ownership of omnichannel support workflows and leadership-facing presentations. The role emphasizes building a Modesto network, leveraging a mentor-focused environment, and remote options as part of a

Qualifications

Experience translating jargon into plain English.
Account management fundamentals with CRM polish.
Familiarity with Salesforce Service Cloud.
Experience with omnichannel support workflows.

Responsibilities

Drive upsell and renewal conversations with existing Energy Advantage Corp accounts.
Feed sales with Knowledge Base signals indicating buyer readiness.
Pull case studies to close stalled deals in Modesto.
Translate customer insights into sharper campaign briefs.
Segment audiences and personalize outreach to lift response rates.
Decode why CA buyers say yes and double down on it.
Own social media calendars and community engagement.