Customer Success Manager LATAM (Fully Remote)

Insightful; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Insightful is seeking an account management professional to lead onboarding for new customers in the LATAM region and to drive growth through proactive, customer-first interactions. You will conduct regular meetings to understand evolving needs and ensure a successful adoption of our workforce analytics platform.

Ideal candidates bring 2+ years in account management or sales and possess excellent English communication skills (C1).

Qualifications

• Requires 2+ years of proven account management or sales experience.
• Excellent English communication skills (C1) and a proactive, customer-first mindset.

Responsibilities

• Lead onboarding for new customers in the LATAM region, including handoff, kickoff, and adoption monitoring.
• Conduct regularly scheduled meetings to understand changing needs and drive growth.

Skills

Account management

Sales experience

English communication

Job description

• Lead onboarding for new customers in the LATAM region, including handoff, kickoff, and adoption monitoring.
• Conduct regularly scheduled meetings to understand changing needs and drive growth.

Who you are:

• You bring 2+ years of proven account management or sales experience.
• You have excellent English communication skills (C1) and a proactive, customer-first mindset.

Why work with us:

• You'll become a product expert and ambassador for a leading workforce analytics platform.
• You'll thrive in a results-driven environment focused on customer retention and expansion.

Insightful

Insightful is a market-leading platform for workforce analytics, processing big data into actionable insights. We empower enterprise customers to improve employee productivity, business processes, and staff well-being.