LATAM Customer Success Manager - Onboarding & Growth

Insightful; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Insightful is seeking an account management professional to lead onboarding for new customers in the LATAM region and to drive growth through proactive, customer-first interactions. You will conduct regular meetings to understand evolving needs and ensure a successful adoption of our workforce analytics platform.

Ideal candidates bring 2+ years in account management or sales and possess excellent English communication skills (C1).

Qualifications

• Requires 2+ years of proven account management or sales experience.
• Excellent English communication skills (C1) and a proactive, customer-first mindset.

Responsibilities

• Lead onboarding for new customers in the LATAM region, including handoff, kickoff, and adoption monitoring.
• Conduct regularly scheduled meetings to understand changing needs and drive growth.

Skills

Account management

Sales experience

English communication

Job description

Insightful is seeking an account management professional to lead onboarding for new customers in the LATAM region and to drive growth through proactive, customer-first interactions. You will conduct regular meetings to understand evolving needs and ensure a successful adoption of our workforce analytics platform.

Ideal candidates bring 2+ years in account management or sales and possess excellent English communication skills (C1).