Customer Success Manager: Inspire Clients & Drive Growth

Dusk Magnolia Corp.; Richmond (VA); On-site; USD 71,000 - 93,000; Full time

Job summary

Dusk Magnolia Corp. in Richmond, VA is seeking a Customer Success Manager to ensure client satisfaction with our products and services while collaborating with the sales team to understand client needs and provide ongoing support.

You will monitor client satisfaction, address issues as they arise, and join a dedicated team in our Richmond office. A degree in business, marketing, or a related field and 3–5 years of customer success experience are required; strong communication and interpersonal

Qualifications

• Degree in business, marketing, or related field.
• 3–5 years of experience in customer success or similar role.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure client satisfaction
• work closely with sales team
• monitor client satisfaction
• address client issues

Skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in business/marketing or related field

Job description

Dusk Magnolia Corp. in Richmond, VA is seeking a Customer Success Manager to ensure client satisfaction with our products and services while collaborating with the sales team to understand client needs and provide ongoing support.

You will monitor client satisfaction, address issues as they arise, and join a dedicated team in our Richmond office. A degree in business, marketing, or a related field and 3–5 years of customer success experience are required; strong communication and interpersonal