Client Success Manager — Growth, Feedback & Support

Hazel Ridge Inc.; Jacksonville (FL); On-site; USD 125,000 - 147,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Professional development

Job summary

Applicants should have a bachelor’s degree and experience with similar technologies; a strong customer-first mindset is essential for success in this role.

Qualifications

• Bachelor's degree required.
• Experience with our products or similar technologies preferred.

Responsibilities

• Daily tasks include managing client relationships, monitoring product usage, providing support, and collaborating with sales and product teams to gather feedback and improve offerings.
• Manage client relationships, monitor product usage, provide top-notch support, gather feedback, collaborate with sales and product teams.

Skills

Customer success

Communication skills

Proactive approach

Problem-solving

Education

Bachelor's degree

Job description

Applicants should have a bachelor’s degree and experience with similar technologies; a strong customer-first mindset is essential for success in this role.