Customer Success Manager — Energy Solutions, Houston

Peak South Inc.; Houston (TX); On-site; USD 136,000 - 144,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development opportunities

Job summary

Peak South Inc. seeks a Customer Success Manager in Houston, TX to ensure clients maximize value from our software solutions. This full-time role offers a salary range of $136,000 - $144,345 per year and requires monitoring client satisfaction, identifying improvements, and helping clients achieve business goals.

You will collaborate with sales and support teams to deliver exceptional service, join a Houston-based team, and contribute to customer success and growth in a dynamic environment.

Qualifications

• Strong energy sector understanding.
• Proven track record of delivering customer service excellence.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams.
• Proactive problem-solving approach.

Responsibilities

• Monitor client satisfaction and identify areas for improvement.
• Help clients achieve their business objectives.
• Collaborate with sales and support teams to deliver exceptional service.

Skills

Energy sector knowledge

Proven track record in customer care

Excellent communication skills

Collaborative teamwork

Proactive problem-solving

Job description

Peak South Inc. seeks a Customer Success Manager in Houston, TX to ensure clients maximize value from our software solutions. This full-time role offers a salary range of $136,000 - $144,345 per year and requires monitoring client satisfaction, identifying improvements, and helping clients achieve business goals.

You will collaborate with sales and support teams to deliver exceptional service, join a Houston-based team, and contribute to customer success and growth in a dynamic environment.