Customer Success Manager

Egreenservices; Elizabeth (NJ); On-site; USD 116,000 - 157,000; Full time

Benefits offered by this job

Coaching

Benefits

Flexible hours

Job summary

Community Solutions Group in Elizabeth, NJ is seeking a seasoned Customer Success Manager to drive the full funnel from lead to close. Bring 8 years of experience and a passion for data-driven storytelling to our fast-paced team.

You will nurture marketing leads, negotiate pricing, and coordinate cross-functional launches to meet or exceed quarterly quotas in a flexible, New Jersey-centric environment.

Qualifications

• 8 years of experience in customer success or related sales/marketing roles.
• Strong ability to manage the full funnel from lead to close.
• Comfort with data-driven messaging and conversion optimization.

Responsibilities

• Nurture marketing leads until timing flips in our favor.
• Mine customer journey data for a nimble story that wins the room.
• Own the funnel from first click to closed-won, top to bottom.
• Hunt for partnership angles no one in Elizabeth, NJ has tried.
• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Test messaging variations and iterate based on performance data.
• Coordinate cross-functional launches with creative, product, and operations.

Skills

Curiosity

Integrity

Self-motivation

Accountability

Job description

Growth at Community Solutions Group stalled below where it should be, so we opened a Customer Success Manager position for a manager closer fluent in Flexibility. Bring 8 years to this NJ Customer Success Manager job and Community Solutions Group answers with $116,000 - $157,000 and a runway that keeps unrolling.

Key Responsibilities

• Nurture the slow sales marketing leads until timing flips in our favor
• Mine Customer Journey Mapping data for the nimble story that wins the room
• Own the funnel from first click to closed-won, top to bottom
• Hunt for partnership angles no one in Elizabeth, NJ has tried
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Test messaging variations and iterate based on performance data
• Coordinate cross-functional launches with creative, product, and operations

What You'll Bring

• Curiosity and a continuous drive to sharpen your sales marketing craft
• The integrity to flag your own mistakes first
• Self-motivated and able to work independently with minimal oversight
• Reliable, accountable, and committed to following through

Community Solutions Group brings together low-drama people in Elizabeth, NJ who care deeply about the craft behind sales marketing. Learning out loud is encouraged here, so share the Customer Service rabbit hole you fell down yesterday.

Our Community Solutions Group offer is built to keep you: $116,000 - $157,000, coaching, benefits, and hours that flex around the NJ life you want.