Customer Success Manager

Shopping Partners LLC; Milwaukee (WI); Hybrid; USD 91,000 - 138,000; Full time

Benefits offered by this job

Hybrid schedule

Personalized development plan

Job summary

Shopping Partners LLC in Milwaukee, WI is seeking a Customer Success Manager to own outcomes and drive upsell, renewals, and timely renewals.

This remote-friendly role offers a hybrid schedule, a clear development plan, and salary range of $91,000 to $138,000 per year.

You will turn differentiators into a concise pitch, manage timelines, and collaborate across teams while maintaining a fast-paced tempo.

Qualifications

• Collaborative mindset and enthusiasm for teamwork.
• Public Speaking proficiency; bonus for HubSpot Service Hub.
• Sharp organizational skills and ability to juggle multiple workstreams.
• 6+ years owning outcomes, not just completing tasks.
• Hands-on experience with ServiceNow workflows and tooling.

Responsibilities

• Turn Shopping Partners LLC's remote-friendly differentiator into a thirty-second pitch.
• Drive upsell and renewal conversations with existing Shopping Partners LLC accounts.
• Nurture the slow sales marketing leads until timing flips in our favor.
• Test three subject lines, kill two, scale the winner.
• Keep Milwaukee renewals from slipping by owning the timeline.

Skills

Public Speaking

Empathy

Team Collaboration

Multitasking

Education

Experience-based qualification

Tools

HubSpot Service Hub

ServiceNow

Job description

Drive our customer acquisition strategy as a Customer Success Manager who treats every lead like an opportunity worth winning. Cut to the chase and you get $91,000 - $138,000, a sales marketing mandate, and Shopping Partners LLC colleagues who treat ownership as the default.

Key Responsibilities

• Turn Shopping Partners LLC's remote-friendly differentiator into a thirty-second pitch
• Drive upsell and renewal conversations with existing Shopping Partners LLC accounts
• Nurture the slow sales marketing leads until timing flips in our favor
• Test three subject lines, kill two, scale the winner
• Keep Milwaukee renewals from slipping by owning the timeline

What You'll Bring

• A collaborative mindset and genuine enthusiasm for teamwork
• Practical command of Public Speaking, with bonus points for HubSpot Service Hub
• Sharp organizational skills and an ability to juggle multiple workstreams
• 6+ years owning outcomes, not just completing tasks
• Empathy-led problem-solving that doesn't wait for permission
• Hands-on experience with modern ServiceNow workflows and tooling
• Comfort with a Shopping Partners LLC pace that rarely sits still

Shopping Partners LLC exists for one stubborn reason: the sales marketing tools everyone settled for were never good enough, so we rebuilt them from Milwaukee, WI. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Success Manager.

You'll receive $91,000 - $138,000, a hybrid schedule, and a personalized development plan tailored to your sales marketing career goals.

This posting reflects an open need we are working to close this quarter.