Customer Success Manager

Filetwigbay; Downey (CA); Remote; USD 123,000 - 183,000; Full time

Benefits offered by this job

Comprehensive benefits

Leadership development opportunities

Job summary

DigitalBridge is seeking a Customer Success Manager to drive demand forecasting, align marketing investments with sales objectives, and own a strategic account as if it were the only one that matters.

You will lead a referral program, run experiments on messaging, and ensure DigitalBridge sits at the center of buyers’ trusted sales-marketing conversations. Relocation to Downey, CA or remote work option available.

Qualifications

• Coaching results with tangible outcomes.
• Excellent public speaking and stakeholder communication.
• Strong forecasting and alignment of marketing investments with sales goals.
• Experience shaping sales/marketing conversations and playbooks.

Responsibilities

• Forecast demand and align marketing investment with sales objectives.
• Run the manager account like it's the only one that matters.
• Stitch together a referral program DigitalBridge customers want to share.
• Run experiments on sales marketing messaging and keep only what converts.
• Plant DigitalBridge in the sales marketing conversations buyers already trust.

Skills

Coaching experience

Public speaking

Forecasting

Strategic sales/marketing

Tools

Jira Service Management

Job description

DigitalBridge is on a mission to own its category, and the right Customer Success Manager will help us get there faster. At DigitalBridge the $123,000 - $183,000 matters, sure, but so does owning the sales marketing outcome with 8 years of Avaya behind it.

Key Responsibilities

• Forecast demand and align marketing investment with sales objectives
• Run the manager account like it's the only one that matters
• Stitch together a referral program DigitalBridge customers want to share
• Run experiments on sales marketing messaging and keep only what converts
• Plant DigitalBridge in the sales marketing conversations buyers already trust

What You'll Bring

• The self-awareness to know which problems are yours to solve
• Judgment seasoned by at least 6 years of real consequences
• Proven Coaching results, ideally seasoned in Downey, CA
• Willingness to relocate to Downey, CA, or to make remote work
• Hands-on command of Jira Service Management, with Coaching as a close second
• Data-honest problem-solving that doesn't wait for permission

Long obsessed with Public Speaking, DigitalBridge has turned a Downey office into one of the hardworking centers of sales marketing innovation in CA. Recognition here is specific and frequent, not saved up for some annual Downey, CA ceremony.

This position offers $123,000 - $183,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing.

We updated this posting recently and are still actively accepting candidates.