Customer Success Specialist

Egreenservices; Saint Paul (MN); Remote; USD 70,000 - 104,000; Full time

Benefits offered by this job

Mentorship

Growth plan

Flexible schedule

Job summary

DigitalBridge in Saint Paul is seeking a Customer Success Specialist to turn market noise into yeses, using active listening to hear signals. The role offers a base of $70,000–$104,000 per year, a growth plan, mentorship, and flexible remote scheduling to grow as fast as you do.

You’ll dive into Net Promoter Score funnels, protect accounts from churn, manage paid search, social, and email programs, and craft messaging for sales and marketing buyers, while building collateral that moves prospects

Qualifications

• A teammate's instinct to unblock others before yourself.
• A MN sensibility or genuine curiosity about this market.
• Demonstrated capacity to mentor or support mid-level teammates.
• Demonstrated comfort presenting to mid-level leadership.
• A St. Paul network or the hustle to build one from scratch.
• Solid attention to detail and Net Promoter Score you can pick up on the fly.

Responsibilities

• Dig into Net Promoter Score funnels and fix the step where buyers vanish.
• Spot which St. Paul accounts are about to churn and win them back.
• Manage paid search, social, and email programs end to end.
• Craft compelling messaging tailored to sales marketing buyers and decision-makers.
• Create sales collateral, decks, and proposals that move prospects forward.

Skills

Active Listening

Net Promoter Score

Mentoring

Presentation to leadership

Attention to detail

Team collaboration

Job description

A Customer Success Specialist at DigitalBridge turns market noise into a sequence of yeses, and Active Listening is how the signal gets through. Stack the numbers: $70,000 - $104,000, 4 years required, remote schedule, and a mid-level seat that grows as fast as you do.

Key Responsibilities

• Dig into Net Promoter Score funnels and fix the step where buyers vanish
• Spot which St. Paul accounts are about to churn and win them back
• Manage paid search, social, and email programs end to end
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Create sales collateral, decks, and proposals that move prospects forward

What You'll Bring

• A teammate's instinct to unblock others before yourself
• A MN sensibility, or genuine curiosity about this market
• Demonstrated capacity to mentor or support mid-level teammates
• Demonstrated comfort presenting to mid-level leadership
• A St. Paul network, or the hustle to build one from scratch
• Solid Attention to Detail grounding, plus Net Promoter Score you can pick up on the fly

Across MN, the deeply technical sales marketing systems people trust most often turn out to be DigitalBridge, built quietly in St. Paul. We protect Fridays for learning, so spend them chasing Net Promoter Score or People Management, your call.

A $70,000 - $104,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what DigitalBridge puts forward.

This role is being actively staffed, with offers expected before the quarter closes.

If steady remote work with real stakes appeals to you, the Customer Success Specialist chair is waiting.