Customer Support Specialist

DigitalBridge; Pearl City (HI); Presencial; USD 121.000 - 173.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid certifications

Conferences attendance

Dedicated learning time

Resumo da vaga

DigitalBridge in Pearl City, HI is hiring a Customer Support Specialist to drive sales-marketing alignment and own critical parts of the funnel. You will craft compelling copy for ads, emails, and web pages, support senior AEs with prospecting, and manage inbound leads with sharp qualification to ensure high-quality opportunities.

The role emphasizes ownership, accuracy, and the ability to navigate scope changes while contributing to growth initiatives and client relationships in Hawaii.

Qualificações

• Detail-oriented approach with a commitment to accuracy.
• Calm under pressure when scope changes for Pearl City, HI clients.
• Fluency across Customer Onboarding and Talkdesk systems.
• Strong, senior-level judgment on prioritizing actions.
• Proven follow-through with deliverables.

Responsabilidades

• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Carry a $121,000 - $173,000 tier quota and execute the playbook to hit it.
• Close the gap between marketing promises and sales delivery.
• Support senior account executives with prospecting and follow-up strategy.
• Qualify inbound leads and route them through the sales funnel efficiently.
• Qualify hard so the senior team chases real money.

Conhecimentos

Detail oriented

Calm under pressure

Talkdesk

Customer onboarding

Senior judgment

Follow-through

Ferramentas

Talkdesk

Descrição da vaga

If you've ever rebuilt a stalled pipeline from scratch, the Customer Support Specialist opening at DigitalBridge will feel like home. What sets the offer apart is trust — $121,000 - $173,000 and temporary hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Carry a $121,000 - $173,000-tier quota and the playbook to hit it
• Close the gap between what marketing promises and sales delivers
• Support senior account executives with prospecting and follow-up strategy
• Qualify inbound leads and route them through the sales funnel efficiently
• Qualify hard, so the senior team only chases real money
• Carry the HI number and the relationships that make it real

What You'll Bring

• Detail-oriented approach with a commitment to accuracy
• Demonstrated calm when a Pearl City, HI client changes scope mid-stream
• Fluency across Customer Onboarding and Talkdesk, with strong opinions on both
• Senior-caliber judgment about when to elevate and when to absorb
• Proven follow-through, measured in shipped things rather than good intentions

Somewhere between a startup and an institution, DigitalBridge has spent years perfecting Multitasking for clients all over Pearl City, HI. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Support Specialist.

Beyond the $121,000 - $173,000 base, DigitalBridge invests in your growth through paid certifications, conferences, and dedicated learning time.

The DigitalBridge team is expanding in Pearl City, HI this quarter, and this seat is part of that growth.